BayScribe’s scalability is virtually limitless as the audio is streamed to the system over the internet utilizing state-of-the-art virtual PBX technology. This allows BayScribe to handle unprecedented call volumes. It is conceivable to accomodate hundreds of simultaneous in bound telephone calls to the dictation system.
Performance Test Results for:
100 'virtual-ports' on ESX Server | 1 GB RAM | single 2.3Ghz Processor:
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100 concurrent 90 second calls (each job contained 77 seconds of actual dictation)
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1000 jobs every 15 minutes for 5 hours without dropping a call
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20,000 Jobs (with over 427 hours of VoIP dictation) in 5 hours
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ESX Server load never exceeded 5%
Below, the test begins with the first dictation beginning at 10:49 AM.
Below, the 100th dictation begins at 10:49 AM as well.
Note: The test was later run with 200 simultaneous calls.
In addition to this, the system accomodates unlimited dictation upload (Microphone & handheld) as well as unlimited access (Listen & transcription)...there are no 'ports', and therefore none of the limitations created by 'ports'.
Need more 'ports'?
Imagine a 1000 port system that requires no single-purpose or proprietary hardware but utilizes just a fraction of the resources of a single server...then imagine having an entire duplicate system running in parallel without additional single-purpose hardware (and cost). It’s available today!
Note: This test is strictly measuring inbound dictation over the phone (VoIP), which is the most strenuous load on the BayScribe system. The system still maintained plenty of capacity to accept dictation via Handheld devices as well as PC-based Microphone dictation, while also maintaining sufficient resources to support transcription, QA, eSignature, etc. Additionally, 'Listen' access does not affect throughput and capacity on BayScribe.