A better mouse trap!

When it comes to Dictation system architecture, the challenges are rather straightforward.  For years, dictation systems have been ‘port-based’ systems comprised of multiple servers – from a few to a few dozen for very large systems – each performing its designated function, e.g. Dictation, Voice Database, Voice Recognition, etc. and yet none with greater capacity than BayScribe.

The ‘port-based’ approach inherently limits the amount of throughput as well as access to the system, because telephony-based Dictation, Desktop dictation, as well as Listen and Transcription access each requires a ‘port’.  Building a system to meet the demands of an enterprise with this approach requires large amounts of single-purpose hardware to meet the peak demands that “may” occur, leading to over-built, over-priced dictation systems with limited, if any, fail over and Disaster Recovery mechanisms. And typically, when one of the servers fails the entire system is down. For these reasons terms such as High Availability (HA), Continuous Availability (CA) & Disaster Recovery (DR) are not generally associated with dictation systems. 

BayScribe leverages the advances in computing technology to eliminate the hardware dependencies our competitors have. With BayScribe, the entire system is economically duplicated in a High Availability virtual cluster eliminating any single point of failure. With BayScribe, ‘ports’ are determined by the amount of Memory and the Processors allocated to the application, not voice cards, allowing you to scale the system as needed – by work group, department or enterprise.

Highly Available Enterprise Wide Dictation is available now – BayScribe!